With Dack, simply add documentation to your product via an external link or your subdomain. Dack is designed to let your customers quickly find information about your product. Cater multiple languages with our translation features, or bring in your own live chat widget as an extra level of support. Our minimal design ensures Dack will look great with your product and load faster than competitors.
Our editor allows you to quickly document your product with optional markdown support, image uploads and even YouTube/Loom video embeds. Organize articles with unlimited collections and pin important posts to the front of your page.
Learn how articles are performing with ratings. Customers can quickly let you know if an article was helpful - allowing you to improve them over time.
Bring in your team and let them write articles too. We also lock posts while a user is editing to avoid overwriting.
Plus unlocks access to article translations. Simply choose the lanaguage and populate for those customers to view.
Choose to use Dack on our subdomain or add it to your own. We take care of SSL certificates too - it only takes a couple of minutes to setup.
With a built in contact form, customers can fill out support questions that send directly to your specific email address.
We currently support Intercom and Crisp chat live chat embeds. If you use another let us know and we will add support.